Calling HR – Visual Target Boards & Daily Huddles are not just for Sales
Visual Management Boards, Target Boards, Performance Boards… whatever you want to call them, they work.
By visually displaying performance and productivity in a daily huddle or scrum, you can:
a) Gain an understanding of a target that you might not hit, unless you change a few things.
“we’ve only organised 2 interviews this week, how are we going to fill the 3 jobs”
“we haven’t organised any quarterly reviews this week, how are we going to be able to complete the Workforce plan on time”
b) Enthuse and drive the team members who can see their own performance and how they are tracking to their own target and timelines
“okay, first thing i need to do is book those interviews and then ill check my email”
c) Celebrate team success and list feedback every day during your team huddle/scrum
“well done guys, we are 98% hitting targets, awesome work”
“This is the best service we’ve ever had”
d) Show colleagues from other departments that you are on top of your metrics with daily watchable huddles. If your CEO walks past and sees a Visual Metric Board, they will love it!
e) Break your HR processes and productivity into bite size targets, that we can manage.
1) Get a whiteboard
2) Break your process into targets (ideally time or numbers based)
3) List the targets and measurements on the board
4) Get your team together every morning and have someone different present each time (inclusion)
5) Write your daily position up on the board to ascertain red flags and possibilities for not hitting targets.
A daily huddle is a great way to start the day, as it gets everyone pumped up and allows people to prioritise their energy for the day. If you finish a huddle and you are way behind on Points A & B, your team aren’t going to spend 45mins checking their emails, and getting a coffee, they are going to get on the phone and catch up with where they need to be.
As per usual….fix it yourself.
